EasyWin Privacy Policy — Your Data Is Our Responsibility

EasyWin collects certain information from the moment you create an account and throughout each session. Below is a breakdown by category:

EasyWin does not collect anything beyond this. Access to your phone's contacts, camera, or other sensitive permissions is never requested — on either the app or the website.

Data collected is used solely for its stated purpose. No information is ever used for any other reason.

• To create, log in to, and manage your account.
• To process deposits and withdrawals.
• To manage and record betting and gaming activity.
• To send you relevant promotions and offers (unless you have opted out).
• Responsible gaming monitoring — to detect unusual betting patterns.
• To assist customer support.
• To meet licensing authority requirements.
• To detect fraud and identify multiple accounts.

EasyWin does not sell your data. However, limited information must be shared with certain trusted partners in order to deliver our services. Below is a clear breakdown of what is shared with each party and why:

• Payment Providers: Information required to process transactions with bKash, Nagad, and similar services.
• Identity Verification Services: To verify national ID information during the KYC process.
• Game Providers: Only the minimum data needed to run the game — no names or personal details.
• Regulatory Authority: When required by a lawful request from a licensing authority or law enforcement agency.
• Fraud Prevention: For industry-wide blacklist verification.

Every third-party partner is required to comply with EasyWin's privacy standards. They are only permitted to access the data necessary for their specific role — nothing more.

EasyWin uses cookies on its website and app. These are small data files stored on your device. EasyWin uses three types of cookies:

• Essential Cookies: Keeping your login session active and remembering your language preference — the site cannot function without these.
• Performance Cookies: We analyse which pages receive the most traffic and where errors occur in order to continuously improve the site.
• Preference Cookies: To remember your display settings and preferred game categories.

You can disable cookies through your browser settings, though some site features may not work properly if you do. EasyWin does not use any third-party advertising cookies.

EasyWin does not retain data longer than necessary. However, certain information must be kept for a specified period due to legal obligations:

• Account data — retained while the account is active and for up to 5 years after closure.
• Financial transaction records — 5 years (in accordance with international anti-money laundering regulations).
• Betting and gaming history — retained for as long as the account is active.
• Support conversations — 2 years.
• Device logs — 90 days.

Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.

As an EasyWin member, you have a number of rights regarding your personal data. To exercise any of them, email us at support@easywin.run or reach out via live chat.

EasyWin follows the highest industry standards to protect your data. Multiple layers of security are in place at every level.

• 256-bit SSL encryption is used on all data transmissions.
• Passwords are never stored in plain text — only encrypted hashes are kept.
• Independent security audits are conducted every three months.
• Multi-layered firewalls are in place to block unauthorized server access.
• Automatic alerts are sent whenever a suspicious login attempt is detected on your account.
• Two-factor authentication (2FA) is available to enable.

Keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone. If you notice any suspicious activity on your account, contact EasyWin Support immediately.

EasyWin strictly prohibits anyone under the age of 18 from using its services. If it is found that a minor has created an account, that account is immediately closed and all associated data is deleted. If you believe a minor in your household is using EasyWin, contact Support right away.

EasyWin may update this Privacy Policy when necessary. For significant changes, notifications will be sent via email and posted on the site. Continued use of the site after any changes constitutes acceptance of the updated policy. You can always check the "Last Updated" date at the top of the page to see when the most recent change was made.